We think it’s us. Optima Insurance Services is Canada’s biggest life insurance BPO partner. With two sites in Ontario and one in Quebec, we currently have 95 LLQP agents on staff. We operate in English and French in all Canadian provinces and territoies. Over last 10 years, we haven’t come across a competitor who can make the same claim.

Bigger isn’t always best, so we also point to the fact that we have the longest outsourcing relationships with Canadian life insurers. At least that’s what our current clients and prospective clients tell us. We count our life insurance outsourcing relationships in decades, not just years. Being the biggest with the longest life insurance client relationships is a combination of success measures we’re proud of.

We’re an Associate Member of the Canadian Association of Financial Institutions in Insurance (CAFII). This allows us to stay on top of all new best practices thinking and insurance industry issues.